Nothing inspires cleanliness
more than an unexpected guest.
Every house guest brings you happiness.
Some when they arrive, and some when they are leaving.
On the road we're somebody else's guests -
and we play in a way that they're not going to forget we visited them.
Any celebration meal to which guests are invited,
be they family or friends, should be an occasion
for generous hospitality.
The magic formula that successful businesses
have discovered is to treat customers like guests
and employees like people.
Guests, like fish, begin to smell after three days.